Consultant support fonctionnel - H/F
Core
Production support for a critical retirement/pension application environment, ensuring batch verification, incident resolution, and data integrity.
Role type
Senior functional production support engineer
Builds
Production stability and incident resolution for complex retirement domain applications
Domain
Public sector / Social security / Retirement systems
Required skills
Complex SQL queries, Linux command line, Incident analysis (N3), Business rule understanding, ITSM/JIRA tools, Data correction and extraction, Batch monitoring
Preferred skills
Knowledge of retirement/social security domain, Integration testing experience
Responsibilities
Monitor production and verify batches, Analyze and resolve N3 application incidents, Execute complex SQL queries for anomaly investigation, Participate in integration tests and go-live operations, Manage incidents via ITSM/JIRA, Generate activity reports and metrics, Correct and extract data, Document procedures and update knowledge base, Collaborate with MOA, MOE, and vendor teams, Participate in on-call rotations and sensitive operations