Field Operations Specialist
Core
Provide comprehensive end-user support and maintain IT infrastructure across 40+ industrial sites in Ontario.
Role type
Field Operations Specialist (IT Support)
Builds
Desktops, laptops, servers, and network equipment for industrial environments
Domain
Industrial manufacturing / Metal recycling
Required skills
Windows OS administration, Microsoft 365, network fundamentals, Azure/Active Directory, Intune, Cisco/Fortinet hardware, SolarWinds
Preferred skills
Hybrid cloud experience, industrial environment support, cybersecurity basics
Technologies
Windows 11, iOS, Android, macOS, Microsoft 365, Azure, Intune, Cisco switches, Fortinet firewalls, SolarWinds
Responsibilities
Provide on-site end-user support across multiple locations, monitor IT ticketing system for SLA adherence, deploy and configure desktops/laptops/servers, maintain network equipment, coordinate with third-party vendors, promote cybersecurity best practices
Seniority
Mid-level, hands-on IC