Spécialiste infrastructure / Infrastructure Specialist
Core
Provide on-site IT support and ensure compliance with Eaton policies with minimal supervision, managing daily IT services, site health, and customer experience.
Role type
Infrastructure Specialist (IT Operations)
Builds
IT services, site health, and customer experience for Eaton's Brossard site and periodic support for other sites.
Domain
Industrial manufacturing / IT Infrastructure
Required skills
Windows OS, Office 365, LAN/WAN troubleshooting, OT connectivity, physical security systems, ITSM processes, Lean practices, ServiceNow
Preferred skills
ITIL Foundations, CompTIA A+, Bachelor's degree in Computer Science
Technologies
Office 365, Zscaler, ServiceNow, UPS, VoIP, SD-WAN, OT systems
Responsibilities
Deploy, configure, and support operating systems, PCs, peripherals, and productivity software; Troubleshoot LAN/WAN, OT environments, and network security; Support physical security, mobility, and communication technologies; Create and maintain technical documentation; Lead small projects with minimal supervision; Coordinate on-site telecommunications providers.
Seniority
Mid-level, hands-on IC