Waiter / Waitress
Core
Serve guests in a luxury hotel setting, managing beverage and dining service while ensuring high standards of hospitality and safety.
Role type
Senior IC waiter/waitress (luxury hospitality)
Builds
Dining and beverage service experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Menu knowledge, beverage service expertise, cash handling, HACCP compliance, emergency response, guest satisfaction management, buffet breakdown, cross-departmental support
Preferred skills
Hospitality degree/diploma, 1-2 years experience in 5-star hotels, Middle East experience, fire safety system experience, Arabic language proficiency
Technologies
POS systems, HACCP protocols
Responsibilities
Follow uniform standards and service sequences, maintain menu knowledge and present specials, anticipate guest needs, clear and restock service stations, handle cash and credit card procedures, check expiration dates and store items per HACCP, report accidents or complaints to management, respond to safety emergencies, breakdown buffets and stations, attend training sessions, perform special projects as requested
Seniority
Junior to Mid-level, hands-on IC