Sales Support Executive
Core
Provide troubleshooting assistance for customer orders and account statuses, manage sales tracking tools, and develop performance indicators to support the sales team.
Role type
Sales Support Executive
Builds
Sales tracking reports and performance indicators
Domain
Laboratory testing and analytical services
Deliverable
dashboards & analysis
Required skills
order troubleshooting, sales data analysis, performance indicator development, sales tracking tool management, customer liaison, sales strategy development, product launch coordination, sales process improvement
Responsibilities
Review pending orders and customer requests to ensure excellent service, liaise with account managers to develop specific sales strategies, stay up-to-date with new product and feature launches, keep record of sales trends, suggest sales process improvements