Ausbildung Kaufmann/-frau für Digitalisierungsmanagement (m/w/d)
Core
An apprenticeship role focused on supporting IT operations, analyzing technical problems, and developing data-driven solutions to digitize business processes within a global fashion retailer.
Role type
Junior IT & Digitalization Apprentice
Builds
IT support services and digitalized business processes for stores, offices, and logistics
Domain
Retail / IT Operations
Required skills
IT support, hardware troubleshooting, user administration, business process digitization, data analysis, Microsoft Office
Preferred skills
English communication, initiative, problem-solving, knowledge sharing
Technologies
Microsoft Office, Ticketing Systems
Responsibilities
Support colleagues in stores, offices, and logistics with IT inquiries via phone, email, and ticketing systems; analyze technical problems and find solutions; handle standard hardware and user administration requests; collaborate with global IT organization and external service providers to ensure smooth operations.
Seniority
Junior, Apprentice