Senior Staff Engineer (Qualtrics Survey Operations Specialist)
Core
Build, configure, and maintain complex surveys and workflows within the Qualtrics platform for global stakeholders.
Role type
Senior Staff Engineer (Qualtrics Survey Operations Specialist)
Builds
Production-ready survey configurations, logic flows, and automated workflows
Domain
Customer Experience / Employee Experience / Survey Operations
Required skills
Qualtrics platform expertise, complex survey logic (branching, skip, display), workflow automation, multilingual survey management, functional testing, troubleshooting, version control, stakeholder translation
Preferred skills
Qualtrics XM/CE/EE solutions, JavaScript/HTML/CSS customization, API integrations, global program experience
Technologies
Qualtrics, JavaScript, HTML, CSS
Responsibilities
Build and configure complex surveys with advanced logic; manage workflows, notifications, and automated actions; customize survey themes and UX; execute functional and logic testing; troubleshoot production issues; manage multilingual surveys and translations; coordinate with stakeholders to translate requirements into configurations; maintain documentation and governance standards.
Seniority
Senior Staff, hands-on individual contributor
