Credit Controller
Core
Manage customer accounts to ensure timely payments, reduce aged debt, and resolve billing queries while supporting healthy cashflow.
Role type
Credit Controller (Contractor)
Builds
Accounts Receivable processes and customer payment performance
Domain
Telecommunications / Finance
Deliverable
client delivery
Required skills
Credit control, accounts receivable, customer relationship management, invoice and credit note issuance, account reconciliation, dispute resolution, MS Excel (intermediate), process improvement
Preferred skills
NetSuite experience, exposure to complex billing and disputes
Responsibilities
Manage a portfolio of customer accounts to ensure payments are received on time; take ownership of customer queries and resolve payment and billing issues; maintain accurate customer accounts through reconciliations and investigations; raise invoices and credit notes; identify opportunities to improve ways of working and contribute to process enhancements.