Patient Liaison - Mobile Rehab Full time Days
Core
Oversees service experience and resource utilization for patients in a mobile rehab setting, acting as a liaison between patients, staff, and providers.
Role type
Patient Liaison (Healthcare Operations)
Builds
Patient care coordination and practice resource management
Domain
Healthcare / Rehabilitation
Deliverable
client delivery
Required skills
scheduling, patient communication, data collection, billing error resolution, patient registration, patient education, relationship management, inquiry handling, follow-up coordination
Preferred skills
electronic medical record systems, medical terminology
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for patients; communicates with patients and staff to ensure treatment compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education; maintains relationships with internal and external stakeholders; answers incoming inquiries; conducts follow-up to ensure adherence to plans of care.