Front Desk/Reception Agent
Core
Greet guests, check them in, settle accounts, handle requests, and maintain accurate transaction records in a fast-paced hotel environment.
Role type
Front Desk/Reception Agent
Builds
Guest check-in/check-out processes, daily transaction records, and cash handling operations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, cash handling, currency exchange, record keeping, multi-tasking, problem solving, English (verbal & written), Microsoft Office Suite
Preferred skills
Property Manager knowledge, second language proficiency
Responsibilities
Greet and check in guests, settle guest accounts, handle guest requests and concerns, maintain accurate daily transaction records, balance cash float, promote a professional team environment
Seniority
Individual Contributor
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