Conseiller Free - Saint-Omer - H/F
Core
Provide remote and on-site customer support for Freebox and mobile services, including troubleshooting, sales, and administrative coordination.
Role type
Customer support specialist (telecommunications)
Builds
Freebox and mobile service offerings
Domain
Telecommunications
Deliverable
client delivery
Required skills
customer service, sales, troubleshooting, scheduling, administrative support
Responsibilities
Call subscribers to gather or provide information, assist subscribers via chat or phone, schedule and conduct home visits, report issues to management, provide administrative support to field agents
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