Receptionist
Core
First point of contact managing front office operations, visitor flow, and administrative support for a hotel.
Role type
Receptionist
Builds
Welcoming front office environment and smooth daily operational flow
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Visitor check-in/check-out management, Phone call screening and routing, Appointment scheduling, Data entry, Mail and package distribution, Office supplies inventory management, Calendar management
Preferred skills
Opera system proficiency, Hotel/hospitality industry experience, English fluency, Additional languages
Technologies
Microsoft Office (Word, Excel, Outlook), Opera
Responsibilities
Welcome and direct visitors, Answer and route phone calls, Manage appointments and calendars, Process visitor check-ins/check-outs, Handle general inquiries, Perform data entry, Manage mail and supplies, Assist with administrative tasks, Resolve guest concerns, Maintain reception area cleanliness
Seniority
Individual Contributor