Relief Night Manager
Core
Oversee hotel operations overnight as a relief Night Manager and Duty Manager, ensuring safety, security, and premium guest service in the absence of senior leadership.
Role type
Relief Night Manager (Front Office Leadership)
Builds
Operational continuity and guest experience during overnight shifts
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Overnight operations management, guest relations, safety and security compliance, team leadership, conflict resolution, audit and reporting, cross-departmental liaison, loyalty program promotion
Preferred skills
Night Audit experience, Front Office Supervisor experience, Opera Cloud proficiency, Excel proficiency
Technologies
Opera Cloud, Excel
Responsibilities
Manage late arrivals and early departures, conduct nightly audits and prepare operational reports, resolve guest issues, monitor cleanliness of public areas, liaise with other departments, act as a Loyalty Ambassador
Seniority
Mid-level, hands-on IC