Lead Host - Terra Restaurant
Core
First and last point of contact for guests, responsible for greeting, seating, managing guest flow, and maintaining restaurant appearance during service.
Role type
Senior Host (Restaurant Operations)
Builds
Seamless dining experience and efficient front-of-house operations
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Reservation management, guest relations, shift scheduling, inventory maintenance, team training, liaison communication
Preferred skills
High school diploma or equivalent, 1+ year high-volume restaurant experience
Technologies
OpenTable, computerized waitlist systems
Responsibilities
Train new host hires on floor plans, reservations, and hospitality standards; manage seating and waitlists for AM/PM shifts; maintain restaurant appearance (flowers, candles, restrooms); coordinate with management on private events and VIP details; assist servers and bus persons as needed; handle guest recovery issues and reservation confirmations.
Seniority
Mid-level, hands-on IC