Retail Shop Manager
Core
Manage a Ladbrokes & Coral betting shop, delivering customer service, leading a team, and ensuring compliance with Responsible Gambling standards.
Role type
Retail Shop Manager
Builds
Betting shop operations and customer experiences
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
Team leadership, customer service, compliance management, cost management, rota planning, recruitment and induction
Preferred skills
People management experience, experience dealing with challenging situations
Responsibilities
Implement Responsible Gambling and compliance strategy, train team on business and products, plan and manage costs, maintain shop standards, complete shop rotas, support wider area team with investigations and meetings
Seniority
Individual Contributor, operational management
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