Platform Associate
Core
Support athenahealth Electronic Health Record (athenaClinicals) and Practice Management (athenaCollector) applications for Privia Medical Group clinicians.
Role type
Second-level EHR support specialist
Builds
Maintains and configures athenaOne platform for clinical operations
Domain
Healthcare / Electronic Health Records (EHR)
Deliverable
client delivery
Required skills
EHR support, clinical/managed care experience, medical terminology, data collection, document management, SQL, HTML
Preferred skills
HIPAA compliance knowledge, remote support experience
Responsibilities
Troubleshoot and correct EHR issues, manage incident tracking and escalation, perform routine QA, onboard Clinical IT members, facilitate communication between stakeholders, support EPCS office hours, maintain system documentation
Seniority
Junior, hands-on IC
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