Security Operations Centre (SOC) Operator
Core
Dispatching emergency services, monitoring CCTV and alarm systems, and coordinating responses to security incidents and safety alerts.
Role type
SOC Operator
Builds
Security incident response and safety monitoring for customers and clients
Domain
Security services / Physical safety monitoring
Deliverable
client delivery
Required skills
dispatching emergency services, monitoring CCTV and alarm systems, coordinating response teams, conducting welfare checks, prioritizing critical alarms, communicating with emergency services, handling sensitive information
Preferred skills
customer service, decision making under pressure, flexibility for shift work, organizational skills
Responsibilities
Dispatching emergency and security services, monitoring CCTV and alarm activations, managing mobile alarm callouts, conducting welfare checks, monitoring gas detection and safety systems, prioritizing critical alarms, communicating with stakeholders, escalating issues
Seniority
Individual Contributor
