Guest Relations Officer
Core
Greet guests, check them in, handle requests and accounts, and promote hotel facilities to enhance the stay.
Role type
Guest Relations Officer
Builds
Front desk operations and guest experience
Domain
Hospitality / Luxury Hotel
Deliverable
client delivery
Required skills
Service-focused personality, Opera PMS experience, English fluency
Responsibilities
Greet and check-in guests, respond to guest requests, settle accounts, promote hotel facilities and up-sell services
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