Team Leader – HR Services (2-year fixed-term maternity cover)
Core
Leading Contract Changes and EXIT teams to deliver HR services across Hungary, UK, Czech Republic, and Serbia.
Role type
Senior Team Leader, HR Services
Builds
HR service delivery for Contract Changes and EXIT processes
Domain
HR Services / Shared Services
Deliverable
client delivery
Required skills
People leadership, team management, performance management, operational management, process harmonization, stakeholder management, change management, process optimization, automation initiatives
Preferred skills
International team leadership, HR Operations experience, HR Shared Services experience, digitalization/automation project experience, HR systems knowledge
Technologies
HR systems, service management tools
Responsibilities
Lead and develop a team of ~23 associates and interns, ensure high-quality delivery of Contract Changes and EXIT services, monitor operational performance and KPIs, drive harmonization and standardization of HR processes, manage operational escalations, lead organizational and process changes
Seniority
Senior, hands-on IC