Duty Manager
Core
Oversee front office operations including front desk, reception, cashiering, and reservations while managing credit issues and supporting daily hotel functions.
Role type
Front Office Duty Manager
Builds
Front office department operations and guest service procedures
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front office operations, Reservation systems, Credit management, Departmental coordination, Training delivery, Opera PMS, Micros/Symphony
Responsibilities
Conduct training for front office employees, Direct daily front office operations, Resolve credit problems, Assist in formulating new front office procedures
Seniority
Mid-level, operational management
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