Waiter
Core
Provide smooth, faultless dining service to guests in Restaurants/Bars, managing reservations, serving food and beverage, and ensuring elegant service aligned with Raffles brand standards.
Role type
Senior IC waiter
Builds
Guest dining experiences and revenue through upselling
Domain
Luxury hospitality / Food & Beverage
Deliverable
product features
Required skills
Table reservation management, Food and beverage knowledge, POS system proficiency, Menu knowledge, Upselling techniques, Guest satisfaction monitoring, Special needs handling
Preferred skills
Luxury hospitality experience
Technologies
Micros (POS)
Responsibilities
Handle table reservations and control guest flow, Take orders and serve food and beverage according to established sequences, Explain menu and answer enquiries, Check guest satisfaction regularly, Handle special guest needs and requests, Upsell menu items to increase revenue
Seniority
Mid-level, hands-on IC