Retail Customer Service - Weekends & Evenings

Entain

Gerrards Cross, England, gb💼 Full-time💰 $13–$13🗓 2026-09-23 → 2026-09-26

Core

Manage customer service operations and drive standards in Ladbrokes & Coral betting shops.

Role type

Retail Customer Service Manager

Builds

Betting shop operations for Ladbrokes & Coral customers

Domain

Sports betting and gaming retail

Deliverable

client delivery

Required skills

customer service, safer gambling advocacy, sports betting operations, cash handling, complaint resolution, shift management

Responsibilities

Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process customer transactions including cash handling, demonstrate products and betting terminals, handle customer complaints, maintain shop standards, open or close the shop

Seniority

Individual Contributor, operational level

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About Entain

Entain is hiring a Principal Machine Learning Engineer to join our wider Enterprise DS&AI team that supports our core Brands and Regions. As a Principal Machine Learning Engineer, you will support, design, develop, deploy, and maintain advanced software and infrastructure capabilities within the specialised technical domain of Machine Learning Engineering, MLOps, AIOps, and GenAI enablement. Reporting to the ML Engineering Manager, you will be part of the Enterprise DS&AI Centre of Excellence, focused on creating, scaling, and enhancing machine learning platforms, frameworks, and operational c