Gouvernant Expert en charge des Lieux Publics et du Centre de Convention H/F - Pullman Paris Montparnasse 4*
Core
Ensuring service quality, hygiene, and safety standards for public areas and the convention center at a premium hotel.
Role type
Senior Housekeeping Manager (Public Areas & Convention Center)
Builds
Clean, safe, and premium guest experiences in public spaces and event venues
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team management, quality control, VIP guest relations, staff scheduling, vendor coordination, training & development, problem resolution, premium service standards
Preferred skills
Experience in large-scale hotels (>400 rooms), knowledge of hotel management systems (Opéra), proactive service mindset
Technologies
Opéra, Pack Office
Responsibilities
Oversee daily operations and quality standards in public areas and convention center, manage and develop housekeeping staff, handle VIP guest arrivals and special requests, coordinate with external vendors, optimize staffing schedules, ensure compliance with hygiene and safety protocols
Seniority
Senior, hands-on IC with team leadership