Food & Beverage Greeter
Core
Greeting and seating guests, managing reservations, and coordinating with the service team to ensure a smooth dining experience at a hotel restaurant.
Role type
Front-of-house greeter
Builds
Guest seating arrangements and reservation management
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest greeting, reservation management, seating coordination, menu presentation, telephone handling, guest information provision, conflict resolution, SOP adherence
Preferred skills
VIP guest handling, special needs assistance, feedback management
Technologies
None stated
Responsibilities
Welcome and greet all guests, confirm reservations and assist with seating, escort guests to tables and present menus, manage walk-in guests and waiting lists, answer telephone calls and handle reservation requests, monitor table availability, handle guest feedback and complaints, maintain entrance area cleanliness
Seniority
Entry-level / Individual Contributor