Program Manager, Business Transformation & Enterprise Systems Implementation (Oracle Utilities)
Core
Lead large-scale business transformation and process improvement initiatives focused on implementing Oracle Utilities Customer Cloud Service (CCS) and Work and Asset Cloud Service (WACS) for utility companies.
Role type
Senior Program Manager (Business Transformation & Enterprise Systems)
Builds
Utility operational systems (billing, work management, field operations, finance) and improved business processes
Domain
Utilities (Natural Gas, Electric, Water) + Enterprise Systems Implementation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program governance, budget management, stakeholder management, business process redesign, change management, vendor management, risk mitigation, regulatory compliance alignment
Preferred skills
Lean Six Sigma, Prosci Change Management, utility domain expertise (meter-to-cash, field service), ERP implementation leadership
Technologies
Oracle Utilities Customer Cloud Service (CCS), Oracle Utilities Work and Asset Cloud Service (WACS), ERP systems
Responsibilities
Establish program governance and steering committees, lead end-to-end business process redesign, coordinate system implementation and integration, manage multi-million dollar budgets, present to executive leadership
Seniority
Senior, hands-on IC with strategic oversight
