Principal Program Manager
Core
Lead large-scale customer programs and data migrations as a trusted advisor to C-Suite executives, driving strategy, roadmap, and delivery for complex cloud-based initiatives.
Role type
Principal Program Manager (Professional Services)
Builds
Large data migrations, code conversion efforts, and multi-million dollar cloud-based programs for Fortune 500 customers.
Domain
Data Warehousing, Business Intelligence, Cloud Computing, Agentic AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program management for complex technical implementations, executive communication, stakeholder management, risk analysis, project governance, budget and revenue reconciliation, data migration leadership, use case identification, roadmapping, process improvement methodology.
Preferred skills
Experience in customer support and advisory technical roles (Solution architect, system administrator, technical account manager).
Technologies
Agentic AI, modern AI technology, data warehouse technology, cloud-based platforms.
Responsibilities
Deliver fixed-fee and highly scoped projects on time; own project governance for budget and revenue reconciliation; lead large data migrations and code conversion efforts; drive scope clarity with project teams and customer stakeholders; proactively identify and mitigate program or project risks; collaborate with Professional Services, Sales, Product, Engineering, and Marketing teams; articulate program value in quantifiable metrics; drive customer satisfaction through surveys and renewals.
Seniority
Principal, strategy & mentorship
