Conseiller Free - Argenteuil - H/F
Core
Provide customer support for Freebox and mobile services via phone, chat, and in-person home visits.
Role type
Customer support specialist (telecommunications)
Builds
Freebox and mobile service offerings
Domain
Telecommunications
Deliverable
client delivery
Required skills
customer service, phone communication, chat support, scheduling home visits, administrative support
Responsibilities
Answer customer questions via phone or chat, schedule and conduct home visits, escalate issues to management, provide administrative support to field agents
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