Hotel Connectivity Specialist (Channel Managers & Switches)
Core
Technical and commercial bridge between Global Hotel and channel managers/switches to ensure reliable hotel distribution via ARI flows, booking delivery, and content mapping.
Role type
Senior IC Hotel Connectivity Specialist
Builds
Reliable connectivity between lastminute.com's distribution platform and external channel managers/switches (e.g., SiteMinder, Cloudbeds, RateGain)
Domain
Travel Technology / Hotel Distribution
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Channel manager and switch connectivity expertise, ARI distribution flows, API documentation interpretation, connectivity protocol knowledge (XML/JSON, push/pull), root cause diagnosis, business case quantification, technical stakeholder communication
Preferred skills
SQL and data literacy, GDS/OTA/PM system exposure, European languages
Technologies
XML, JSON, ARI, SiteMinder, D-EDGE, Cloudbeds, RateGain, DerbySoft, Availpro
Responsibilities
Engage with connectivity partners to benchmark capabilities and roadmaps; diagnose recurring connectivity issues and pinpoint root causes; translate technical gaps into credible business cases for upgrades; support commercial and partnership conversations with technical depth; partner with Product and Engineering on discovery and integration.
Seniority
Senior, hands-on IC