Retail Customer Service - Weekends only
Core
Manage customer service operations and drive standards in a betting shop environment.
Role type
Retail Customer Service Manager
Builds
Betting shop operations for Ladbrokes & Coral
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
cash handling, payment transactions, customer service, complaint resolution, target management, shift operations
Responsibilities
Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process customer transactions, demonstrate products and betting terminals, handle customer complaints, maintain shop standards, open or close the shop
Seniority
Entry-level, individual contributor
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