Retail Sales Manager
Core
Lead store operations and drive sales performance by coaching teams on selling behaviors, managing front-end service, and executing omni-channel fulfillment.
Role type
Retail Store Manager
Builds
In-store sales, customer experiences, and operational continuity for a creative arts and craft retail chain
Domain
Retail (Arts & Crafts)
Deliverable
product features
Required skills
Retail leadership, team coaching, sales KPI management, SOP compliance, POS system operation, inventory management, asset protection, omni-channel fulfillment, event management
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Coach team on selling behaviors and customer experience, ensure SOP and policy compliance, provide floor leadership and MOD coverage, manage loyalty program enrollment, oversee in-store events and custom services, drive BOPIS and same-day delivery, train and develop team members, maintain asset protection practices
Seniority
Mid-level, hands-on IC