Service Administrator
Core
Administrative and commercial follow-up of service activities, acting as a link between customers, technicians, and internal departments.
Role type
Service Administrator
Builds
Service operations and billing processes for heating, cooling, and hot water solutions
Domain
Home Comfort / HVAC / Energy Efficiency
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Service administration, billing and invoicing, contract management support, customer inquiry handling, priority management, process improvement, MS Office proficiency
Preferred skills
SAP experience, customer service background
Responsibilities
Process service interventions administratively, prepare invoices and credit notes, support service quote creation, monitor contract management opportunities, answer customer and internal colleague questions, track priorities and file follow-up, identify process improvements
Seniority
Individual Contributor
