People & Culture Manager (Learning & Development)
Core
Design, implement, and evaluate training programs to develop leadership capability, strengthen service culture, and support professional growth across the hotel.
Role type
Learning & Development Manager (People & Culture)
Builds
Leadership development programs, new colleague orientation, compliance training, and service culture initiatives
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training program design and facilitation, leadership development, onboarding management, compliance training administration, learning metrics reporting, stakeholder partnership, presentation skills, Microsoft Office proficiency
Preferred skills
SHRM or PHR certification, Franklin Covey Certification, Hospitality Leadership programs, Bachelor's degree in HR/Hospitality/Organizational Development
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook), Learning Management Systems
Responsibilities
Design and facilitate leadership and service culture training sessions; lead new colleague orientation and onboarding; coordinate succession planning and talent development initiatives; track training completion and effectiveness; partner with department leaders to identify learning needs; organize colleague events and community outreach programs
Seniority
Mid-level, hands-on IC
