Temporary Grant Timekeeper
Core
Advises clients on attendance requirements and enters their information into various databases to support workforce development services.
Role type
Temporary data entry and client support specialist
Builds
Attendance records, case notes, and service reports for clients seeking employment and training
Domain
Workforce development / Human services
Deliverable
dashboards & analysis
Required skills
Data entry, Microsoft Office proficiency, report generation, customer service, basic mathematics, document interpretation
Preferred skills
Salesforce, SEAMS, DTS, NYCWAY experience
Technologies
Salesforce, SEAMS, DTS, NYCWAY, Microsoft Excel
Responsibilities
Enter client attendance and case notes into databases; evaluate documentation validity; generate and interpret reports; check information across multiple databases; return voicemails and place outreach calls; maintain client confidentiality; cross-reference service reports; update contact information; prioritize workload to meet deadlines
Seniority
Entry-level to Junior, individual contributor
