Auto Loans Collections Associate
Core
Interfacing with customers via Telephone/Emails/Chat to assist with service, product, and account information to reduce delinquent accounts.
Role type
Collections Associate
Builds
Customer service interactions and account resolution
Domain
Financial Services / Collections
Deliverable
client delivery
Required skills
telephone communication, email communication, chat support, customer service, systematic problem solving, attention to detail, verbal communication, written communication, time management, multi-tasking, CRM application usage, typing (35+ wpm), PC keyboarding, Microsoft Office (Outlook, Word, Excel), technical troubleshooting
Preferred skills
customer service experience, CRM experience
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