Auxiliar de Experiencia al Cliente- Tuluá
Core
Customer experience assistant responsible for managing client requirements, providing support and information on company services, and handling operational coordination for specific community events.
Role type
Customer experience assistant
Builds
Customer service interactions and operational support for community events
Domain
Utilities and public services (water, waste, energy)
Deliverable
client delivery
Required skills
Customer service, process management, documentation (digital and physical filing), cash handling
Preferred skills
Basic Excel, assertive communication, teamwork, adaptability
Responsibilities
Manage the complete customer experience process including in-person attention, PQR (complaints/suggestions) responses via any channel, and coordination of specific services or community events
Seniority
Entry-level to Junior
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