Production Support Engineer (Cloud & App Ops) - freelance
Core
Ensure operational stability, availability, performance, and security of production systems across all environments for European Institutions and public/private organizations.
Role type
Production Support Engineer (Cloud & App Ops)
Builds
Mission-critical applications, middleware, integration platforms, APIs, and web infrastructure for EU institutions.
Domain
IT Operations / Cloud Infrastructure / European Public Sector
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux/Unix administration, container platforms, monitoring/observability tools, CI/CD pipelines, change/release management, incident/problem management, API support, middleware integration, identity management
Preferred skills
ITIL Foundation, Linux Administration, Kubernetes, French language
Technologies
Linux, Unix, Containers, Kubernetes, CI/CD, APIs, Middleware, IAM
Responsibilities
Investigate and resolve L2 incidents and service requests, monitor application and infrastructure health, execute maintenance activities, support change and deployment activities, maintain operational documentation.
Seniority
Mid-level (3+ years experience, 2+ years in L2)
