Agent.e, centre d'appel
Core
Answering incoming calls from customers and travel agents for Transat, handling reservations and flight modifications, and promoting travel products.
Role type
Customer service agent (call center)
Builds
Flight reservations, modifications, and travel product sales
Domain
Travel / Airlines
Deliverable
client delivery
Required skills
Bilingualism (French and English), call center experience, computer literacy, customer service excellence
Preferred skills
Spanish or Portuguese language skills, travel industry experience
Responsibilities
Answering incoming calls, handling reservations and flight modifications, promoting travel products, assisting customers with website navigation
Seniority
Entry-level to Mid-level
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.