Professional Services Consultant
Core
Customer-facing consultant delivering advisory and technical services for Nexthink products to improve digital employee experience and business operations.
Role type
Senior IC Professional Services Consultant
Builds
Nexthink product implementations, dashboards, automation workflows, and integrations for enterprise IT teams
Domain
IT Operations / Digital Employee Experience (DEX) / Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
consultative engagement, solution design, technical implementation, data analysis, scripting (PowerShell, Python, BASH), API integration, SQL, Power BI, Tableau, ITIL v4, enterprise operations knowledge
Preferred skills
Microsoft Windows expertise, MacOS familiarity, Nexthink product knowledge, data visualization
Technologies
Nexthink, PowerShell, Python, JSON, REST API, LDAP, SSO, BASH, SQL, Power BI, Tableau
Responsibilities
Lead customer sessions to define outcome-driven use cases; translate business requirements into structured solution designs; implement and configure Nexthink products; develop dashboards and automation workflows; support system integrations; troubleshoot technical challenges; guide customers in embedding solutions into operational workflows
Seniority
Senior, hands-on IC