Lobby Ambassador
Core
Greet guests at the hotel entrance, assist with luggage and directions, and engage visitors to create a warm welcome experience.
Role type
Front-line hospitality ambassador
Builds
Guest arrival experience and first impressions
Domain
Luxury hospitality
Deliverable
product features
Required skills
Guest services, professional presentation, sophisticated communication, problem solving, reliability, flexibility
Preferred skills
2 years customer service experience, local cultural knowledge
Responsibilities
Greet guests at revolving doors, assist with luggage, provide directions, welcome guests with local greetings, engage first-time visitors in conversation
Seniority
Entry-level to Junior
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