Assistant Manager - Front Office
Core
Assist the Front Office Manager in daily department management, leading a small team, and ensuring efficient operations and exceptional guest service.
Role type
Assistant Manager, Front Office
Builds
Front Office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Leadership, shift management, team training and development, guest service excellence, administrative abilities, Front Office procedures, Opera PMS
Preferred skills
Outgoing personality, attention to detail, passion for hospitality
Technologies
Opera PMS
Responsibilities
Manage a small team, take responsibility for shifts in lieu of the manager, drive service excellence, train and develop team members, advocate for the loyalty program, handle guest needs
Seniority
Mid-level, hands-on IC
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