American Girl Restaurant Lead (Full-Time/Benefitted)
Core
Lead a restaurant team at an American Girl retail location, overseeing daily operations, staffing, and customer service for dining guests.
Role type
Restaurant Lead (Assistant Manager)
Builds
Dining experiences and operational support for American Girl retail stores
Domain
Retail hospitality / Food & Beverage
Deliverable
product features
Required skills
Restaurant operations management, staffing and hiring, coaching and training, inventory management, food safety and sanitation compliance, customer service leadership, POS and reservation system troubleshooting, physical stamina for fast-paced environments
Preferred skills
High-volume fast-paced restaurant experience, front and back of house operations exposure, experience working with children, ServSafe certification, Eatec system knowledge, Microsoft Office proficiency
Technologies
POS systems, Zomato reservation system, InfoGenesis software, Eatec system, JTech paging system
Responsibilities
Oversee staffing, hiring, and training; maintain food/beverage service and safety standards; achieve revenue and expense goals; resolve customer service issues; troubleshoot operational equipment and software systems
Seniority
Mid-level, hands-on leadership