Retail Sales Lead (Full-Time)
Core
Lead retail operations and sales for American Girl experiential stores, serving families and children through immersive shopping experiences.
Role type
Retail Sales Lead (Supervisory IC)
Builds
In-store guest experiences including salons, restaurants, and personal shopping events
Domain
Retail / Consumer Goods (Toys & Family Entertainment)
Deliverable
product features
Required skills
supervisory leadership, sales management, staff coaching, customer service, merchandise management, business analysis, scheduling, Microsoft Excel/Outlook/Word proficiency
Preferred skills
lead/supervisory experience, strong customer service background
Responsibilities
Support retail sales manager in business functions, execute supervisory duties including floor presentation standards and staff coaching, deliver exceptional customer service, oversee sales floor as Manager on Duty
Seniority
Mid-level, hands-on IC