Représentant (e) Service à la Clientèle (Boisbriand)
Core
Manage customer orders, process payments, verify product details, coordinate with logistics and production teams, and handle customer inquiries regarding product specifications and order fulfillment.
Role type
Customer Service Representative (Order Processing & Support)
Builds
Order fulfillment and customer support for industrial construction and transportation products
Domain
Construction materials and industrial chemicals
Deliverable
client delivery
Required skills
Order entry and processing, Payment processing, Inventory coordination, Customer communication, Product knowledge, Documentation handling
Preferred skills
SAP, Salesforce, Microsoft Office
Responsibilities
Receive and process customer orders, Verify order details including quantities and export documents, Coordinate with production and logistics for timely delivery, Handle customer inquiries and order details, Manage returns, credits, and claims
Seniority
Entry to Mid-level
