Spécialiste du soutien des systèmes
Core
Provide first-line support, troubleshooting, and system improvements for HR and Financial Services applications (ERP) within the House of Commons.
Role type
Systems Support Specialist (ERP)
Builds
HR and Financial Services operational applications
Domain
Public Sector / Enterprise Resource Planning (ERP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
First-line application support, root cause analysis, system troubleshooting, release management (testing/validation/deployment), user training, translating operational needs into system solutions, technical communication
Preferred skills
Unit4 ERP, SAP Concur, organizational planning (PRO) structure and data relationships
Responsibilities
Diagnose and resolve application issues, support production deployments and upgrades, provide user training and guidance, analyze operational needs for system solutions, manage multiple priorities in a fast-paced environment
Seniority
Mid-level, hands-on IC