Tecnico Help Desk Junior

everience

Milan, Lombardy, it💼 Full-time💰 $21,779–$21,779🗓 2026-09-18 → 2026-09-25

Core

Junior Help Desk technician providing technical support for a client in the water sector.

Role type

Junior Help Desk Technician

Builds

IT support services for a water utility client

Domain

Water sector / IT Support

Deliverable

client delivery

Required skills

Windows and macOS OS, Networking (IP, DNS, DHCP), Active Directory, ITSM (Service Now/Jira/Remedy), Hardware/Software troubleshooting, Microsoft Office

Preferred skills

English (B2)

Responsibilities

Diagnose and resolve hardware and software issues, manage users and groups in Active Directory, configure common network settings, use ticketing platforms

Seniority

Junior, entry-level

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