Maitre d'hôtel (H/F/X)
Core
Orchestrates front-of-house service, manages reservations and seating, leads the team, and ensures client satisfaction and sales targets in a luxury hotel setting.
Role type
Front-of-house Manager (Maitre d'hôtel)
Builds
Seamless dining experiences and operational flow for hotel guests
Domain
Luxury hospitality / Fine dining
Deliverable
client delivery
Required skills
Team leadership, reservation management, sales maximization, product knowledge (beverages/wine), operational coordination, training delivery
Preferred skills
Experience in luxury hospitality, knowledge of spirits and wines, ability to manage team schedules
Technologies
POS systems, reservation software, scheduling tools
Responsibilities
Coordinate reservations and seating plans, lead and train the service team, manage client requests and complaints, monitor sales targets, oversee bar opening/closing and cleanliness
Seniority
Mid-level, hands-on manager