Duty Manager
Core
Oversee daily front office operations and ensure exceptional guest experience.
Role type
Front Office Duty Manager
Builds
Front Office department services
Domain
Hospitality
Deliverable
product features
Required skills
leadership, problem-solving, recruitment, training, communication, operational management, guest service excellence, shift management, event coordination
Preferred skills
Opera system proficiency, additional languages
Responsibilities
Manage sales, organization, and quality of front office services; Handle guest concerns and resolve issues; Conduct daily pre-shift briefings; Coordinate with Sales, Accounting, Housekeeping, and Reservation teams; Ensure Telephone Centre efficiency.
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 806,000+ jobs from 20+ sources.