Talent Engagement Specialist (925658)
Core
Greet clients, manage reception, schedule appointments, and support case management activities to maintain participant engagement and document outcomes for employment and education retention.
Role type
Client-facing operational specialist (workforce development)
Builds
Client engagement and retention programs
Domain
Workforce development and employment services
Deliverable
client delivery
Required skills
appointment scheduling, database management, follow-up services, data gathering, report generation, participant orientation, office communications
Preferred skills
experience working with diverse populations
Responsibilities
Greet clients and manage the reception area, manage client information in the database, perform follow-up services for case management, generate reports, assist with new participant orientations, respond to business phones and schedule appointments, seek process improvements, manage office communications