Customer Service Representative (02804) - 2504 N Water St
Core
Handle customer inquiries via phone, email, and in person; process orders; resolve complaints; and maintain customer databases.
Role type
Customer Service Representative
Builds
Customer support interactions and order fulfillment
Domain
General retail / service operations
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, data entry, basic computer operations, multitasking, basic math, interpersonal skills
Responsibilities
Respond to customer inquiries via phone, email, and in person; Process customer orders; Handle customer complaints; Enter and update customer information in database systems; Identify and escalate complex issues to appropriate departments