Club Concierge - Snowmass Mountain Club - Winter
Core
Provide high-level personalized service to members and guests at a private mountain club, managing amenities, coordinating activities, and assisting with local arrangements.
Role type
Club Concierge
Builds
Welcoming lounge environment, coordinated guest experiences, and operational support for club members.
Domain
Hospitality / Private Club / Ski Resort
Deliverable
product features
Required skills
Guest service, snack and beverage presentation, activity coordination, local reservation management, record keeping, inventory tracking, equipment logistics, bilingual communication
Preferred skills
Hospitality experience, TIPS/alcohol service certification, Food Handler Certification, knowledge of Mammoth area activities
Technologies
Internal communication platforms, data entry systems
Responsibilities
Greet and engage members and guests by name; maintain and stock complimentary snack and beverage offerings; monitor lounge cleanliness and ambiance; coordinate ski valet services; assist with local dining, activity, and transportation reservations; maintain accurate records of guest visits and transactions; communicate with internal departments; support inventory tracking and retail sales; report member feedback to management.
Seniority
Entry-level, hands-on IC
